Service Advisor

Gilroy Chevrolet is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment. We are offering an opportunity for a rewarding career!

We offer:

Highly competitive compensation Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Employee appreciation lunches Employee bonus for referrals Employee discounts Excellent culture Room for growth

RESPONSIBILITIES

Greet customers promptly in a friendly manner Obtain customer and vehicle information Provide excellent customer service to all customers Clearly document all vehicle symptoms as described by the customer Review all current and future vehicle service needs & recommendations with every customer Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements. Explain all completed work and charges to customers

REQUIREMENTS

Proven record of achieving exceptional Customer Satisfaction Previous customer service experience Highly skilled in multi-tasking and personal organization Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Spanish Speaking a Plus! If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.