Customer Service Rep

The Customer Service Rep role involves processing orders across multiple product lines and ensuring accurate, timely communication with customers, vendors, and internal staff.

• Process sales orders, customer invoices, purchase orders, and supplier invoices
• Coordinate with sales and technical teams to confirm product specs and terms
• Track orders and provide updates to customers and sales
• Support timely customer payments and vendor payables
• Manage back-orders and follow up on all open orders from start to finish
• Handle foreign currency conversions (EUR, JPY, CHF ?

USD)

What You Bring:

• Strong attention to detail, accuracy, and customer service focus
• Proficiency in Microsoft Outlook, Teams, Word, Excel, and ERP systems (QuickBooks, SAGE, SAP) Room for growth, great team working environment.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.