Customer Service Rep

Job Title:

Customer Service Representative Pay:

$22-$24 per hour

Job Summary:

AppleOne Employment Services is seeking a professional and customer-focused Customer Service Representative for one of our valued clients. This role is ideal for individuals who enjoy helping others, solving problems, and delivering excellent service in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound customer inquiries via phone, email, and/or chat
• Provide accurate information about products, services, and policies
• Resolve customer concerns efficiently while maintaining a positive experience
• Document customer interactions and update records in internal systems
• Collaborate with internal teams to escalate and resolve complex issues
• Maintain a high level of professionalism and customer satisfaction

Qualifications:

• High school diploma or equivalent required
• 1+ year of customer service experience preferred
• Strong verbal and written communication skills
• Excellent problem-solving abilities and attention to detail
• Comfortable using computers and CRM systems
• Ability to multitask and work in a fast-paced environment

Benefits:

• Competitive hourly pay ($22-$24/hr)
• Weekly pay and direct deposit options
• Access to health, dental, and vision benefits
• Opportunities for long-term placement and career growth
• Support from a dedicated AppleOne recruiter Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.

eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.