INNO Technologies is seeking a Customer Enrollment Agent to support the Frontier-Verizon expansion. The Customer Enrollment Agent speaks with customers, discusses everyday connectivity needs, and helps them explore suitable Verizon services. As a Customer Enrollment Agent, you will become the expert on the new Frontier-Verizon partnership. The Customer Enrollment Agent will engage with customers in person, helping them understand how this combined network delivers greater value and better service in their everyday lives. Core Functions of the Customer Enrollment Agent Build customer relationships in person by helping customers explore the opportunities created by Verizon's expanded presence through Frontier. Identify customer needs through conversations and use those insights to recommend relevant Verizon services. Present the Frontier-Verizon expansion as a broader customer opportunity while keeping discussions focused on simple, everyday benefits. Create enrollment opportunities by connecting customer priorities with Verizon options that fit their everyday needs. Address customer concerns and questions with clear communication that keeps the conversation productive and professional. Help complete qualifications by confirming customer details, supporting enrollment steps, and communicating what happens next. Preferred Skills of the Customer Enrollment Agent Positive under pressure when handling busy customer interactions. Practical thinker who can keep customer conversations focused and productive. Dependable when managing multiple customers, follow-ups, and priorities. Motivated to build a long-term career in customer support and enrollment. Persistent while maintaining a respectful and customer-friendly communication style.

Pay:

$50,000.00 - $55,000.00 per year

Benefits:

Professional development assistance

Work Location:

In person