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Customer Service/Technical Advisor

Job

SkillsetGroup

Huntington Beach, CA (In Person)

$42,640 Salary, Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 8/11/2026

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Job Description

Customer Service/Technical Advisor SkillsetGroup - 3.8 Huntington Beach, CA Job Details Temp-to-hire | Full-time $20 - $21 an hour 19 hours ago Qualifications Spanish Customer communication Sales support Interpersonal skills Client inquiry handling
Full Job Description Location:
Huntington Beach, CA 92649
Pay:
$20.00-$21.00/hr
Schedule:
Monday-Friday | 8:00 AM - 4:45
PM Employment Type:
Temp-to-Hire Position Overview Skillset Group is seeking a Customer Service rep to join their Customer Service team. This role provides technical support to customers, installers, sales representatives, and internal teams by answering product-related questions, assisting with installation and troubleshooting, processing warranty claims, and resolving order inquiries. This is an excellent opportunity for someone with customer service experience and knowledge of plumbing fixtures or bathroom hardware who enjoys helping customers solve technical issues. Responsibilities Answer inbound customer service and technical support calls. Assist customers, installers, and sales representatives with product installation and troubleshooting. Process warranty claims and resolve warranty-related issues. Respond to customer inquiries regarding orders, products, and general support. Provide accurate product information and technical guidance. Document customer interactions and maintain detailed records. Collaborate with internal departments to ensure timely issue resolution. Deliver exceptional customer service while maintaining professionalism. Qualifications Previous customer service or technical support experience required. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Ability to manage multiple customer inquiries in a fast-paced environment. Experience with plumbing fixtures, faucets, bathroom accessories, or related products is highly preferred. Retail experience supporting bath or kitchen products (Home Depot, Lowe's, Ferguson, etc.) is a strong plus. Bilingual Spanish is highly preferred.
Pay:
$20.00 - $21.00 per hour
Work Location:
In person