Service BDC Representative

Immediate job opening available at our growing

LAX CDJR

dealership! If you are a Customer Service professional with great people and computer skills, APPLY TODAY!

Job Responsibilities:

Set maintenance appointments for existing and prospective clients. Manage a high volume of inbound/outbound calls. Generate appointments by making proactive outbound phone calls and proper follow up with customers. Generate daily reports. Answer customer calls and establish follows-up with service appointments. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Present initial financing options based on customer needs. Follow up with leads that are not ready to make an appointment or no-show. Work weekends.

Requirements:

Good attitude and ability to work independently and as part of a team in a fast-paced environment. Excellent communication and customer service skills. Ability to work in call center environment. Perform other job-related duties as assigned.

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Experience:

Customer service: 1 year (Preferred) Ability to

Relocate:

Inglewood, CA 90301: Relocate before starting work (Required)

Work Location:

In person