Harborview Consulting is hiring a motivated Customer Service Associate to introduce customers to AT&T products and services, identify their needs, and support customer enrollment. This full-time, in-person opportunity is ideal for individuals interested in sales, customer engagement, wireless solutions, and telecommunications. Candidates will interact directly with customers, explain available options, and help turn product inquiries into enrollment opportunities. In this role, you'll develop practical experience presenting AT&T wireless solutions, answering product questions, and guiding customers through enrollment. You'll learn how to build rapport, communicate product benefits, address customer concerns, and contribute to sales goals through professional, needs-based conversations. Hands-on training and ongoing coaching are provided. Previous experience is welcome but not required for candidates who are dependable, communicate confidently, and are motivated to learn. Key Responsibilities Engage customers in face-to-face conversations to introduce AT&T products and services, identify needs, and develop sales opportunities. Explain AT&T wireless plans, product features, and service benefits to help customers compare available options. Ask relevant questions to understand customer preferences and recommend suitable products and services. Support customer enrollment by explaining the process, reviewing applicable information, and helping customers complete the required steps. Address customer questions and concerns professionally while maintaining accurate product information and clear communication. Work with team members to track enrollment progress, strengthen customer engagement, and contribute to individual and team sales objectives. Qualifications Strong verbal communication, active listening, and interpersonal skills, with the ability to engage customers face-to-face. Interest in sales, customer engagement, wireless products, and helping customers understand available options. Previous experience in sales, retail, hospitality, or customer service is an advantage but not required. High school diploma, GED, or equivalent preferred; candidates should be dependable, coachable, and comfortable working toward performance goals. This is a full-time, in-person role involving direct, face-to-face customer interaction. The position combines product education, customer support, sales conversations, and enrollment assistance. Candidates should be comfortable initiating conversations, learning product information, and working in a goal-oriented, team-based environment. Interested in a customer-facing role where you can develop sales skills and learn about AT&T products and services? Apply today to be considered for the Customer Service Associate position at Harborview Consulting.

Pay:

$52,800.00 - $63,700.00 per year

Work Location:

In person