Licensed Sales Customer Service Representative (Sales, Customer Service)

Licensed Sales Customer Service Representative (Sales, Customer Service) Freeway Insurance Services America, LLC•3.2 Long Beach, CA Job Details $60,000•$150,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Life insurance Pet insurance Qualifications Spanish Customer relationship building Sales Phone communication English Research Client relationship development High school diploma or GED Communication skills Entry level Customer complaint resolution Client interaction via phone calls

Full Job Description Pay Range:

$60000•$150000 / year

Our Perks:

Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling•We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance

Retirement Plan:

A 401K plan with a percentage of company-matched contributions

Fitness:

We reimburse up to $10 a month to an employee for their gym

Employee Assistance Program:

Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost

Extra Perks:

Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

Our Company:

Confie and its family of companies•Freeway, Baja, Bluefire & others•is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright , talented , and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us !

What You Will Do:

As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries•keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs

The Perfect Match:

Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance WBU