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Customer Service Representative

Job

Auto Collision Group, Inc.

Mission Viejo, CA (In Person)

$39,520 Salary, Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

Customer Service Representative Auto Collision Group, Inc. Mission Viejo, CA Job Details Full-time $18 - $20 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Managing customer accounts Purchase orders Referral-based lead generation Identifying new business opportunities Sales referrals In-person customer service Account development Mid-level Indirect sales Business development Relationship selling Managing sales clients New customer acquisition Initial Contact (sales skills) Prospecting Lead Tracking Client referrals Sales follow-up
Full Job Description Benefits:
Employee discounts Health insurance Paid time off 401(k) matching Bonus based on performance Job description: Generate new business opportunities through prospecting within independent customers and dealer market. Check in vehicles and tag vehicles. Manage a preferred network of Dealerships. Follow up on new leads and referrals resulting from field activity in both customers and Dealerships. Maintain and grow dealer relationships by acting as a liaison between Auto Collision Group customers and dealers. Identify sales prospects and contact these and other accounts assigned to you. Provide high quality customer service Provide information to facilitate problem resolutions Promote and educate customers on vehicle repair status and services provided by Auto Collision Group, Inc. Prepare action plans and schedules to visit representatives from accounts assigned to you. Act as a BDC Representative between dealerships and all of Auto Collision Group, Inc. internal departments. Collect purchase orders for all warranty and internal work completed for dealerships. Requires entry to intermediate level experience in discipline Conducts routine tasks as directed Closely supervised with little latitude for independent judgment
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to
Commute:
Mission Viejo, CA 92692 (Required)
Work Location:
In person