Customer Service Representative

Customer Service Representative Monterey Park, CA Job Details Full-time $39,520 - $43,680 a year 17 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Mandarin Computer operation Customer returns handling Financial transaction processing Check cashing Computer literacy Basic math Regulatory compliance Bank transfers High school diploma or GED Loan servicing Typing Deposits Communication skills Entry level Office experience Banking regulatory compliance Full Job Description

JOB SUMMARY

Under supervision and following established policies and procedures, provides excellent customer service by efficiently and accurately processing all transactions. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act. DUTIES Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors. Enter deposits and issue receipts. Cash checks and pay out money upon verification of signatures and customer balances. Place holds on accounts for uncollected funds. Sell Cashier's checks and other monetary instruments. Process Loan payments. Process outgoing wire. Process return items. Notify customers of incoming wires. Properly handle Safe Deposit customer. Assist with daily call-backs. Performs other duties as assigned.

QUALIFICATIONS EDUCATION

High school diploma or equivalent.

EXPERIENCE

Cash handling, customer service, general office experience helpful.

SKILLS/ABILIIES PC

literate typing Proficient in math Organized and detail-oriented Strong communication skills Bilingual may be required Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

WHY WORK FOR US?

Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, and Chicago. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com . Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type:

Full-time Pay:

$39,520.00 - $43,680.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance Application Question(s): States?

Ideal Answer:

Yes Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Language:

Mandarin (Required) Ability to

Commute:

Monterey Park, CA 91754 (Required)

Work Location:

In person