ID 2026-34884

Category Customer Service/Support Overview Ferrellgas was recently recognized by sweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Seasonal Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters. Why You'll Love Working Here At Ferrellgas we're committed to supporting our team with benefits that promote stability, growth, and work-life balance:

Starting Pay:

$___ hourly, depending on experience and qualifications\n

Financial Security:

401(k) with a generous company match and Employee Stock Ownership Plan (ESOP).\nPaid Time Off (PTO): Take time to rest, recharge, and spend with family.\n

Paid Training:

We invest in your success with comprehensive, hands-on training.\n

Exclusive Savings:

Receive employee discounts, including propane savings. Responsibilities Answering phones, chat, social media, or email in a polite, courteous, and professional manner.\nWorks with customers daily to sustain and improve business relationships.\nAsk probing questions to identify customer issues or concerns.\nEnsure accurate account maintenance and updating of account information.\nUse techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions\nSchedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.\nHandle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions.\nCan handle basic de-escalation of customer situations by following our customer complaint resolution policy.\nSend copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone.\nSupport the set-up of new customer accounts.\nMeet or exceed minimum performance standards outlined in company policy. Qualifications High School Diploma or equivalent.\n1 or more years of customer service experience.\nExceptional customer service and negotiation skills.\nStrong organizational skills with typing and data entry experience.\nExcellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.\nProficient in Microsoft Office including Excel, Word, and Access.\nMust be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.\nApplicants must not now, or any time in the future, require sponsorship for an employment visa. Why Ferrellgas? At Ferrellgas we're honored to be part of tight-knit communities across America and thousands of customers' lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve. Hear from our current employees and discover the people behind

Ferrellgas:

Employee Testimonials Ready to take the next step in your career? Apply today and be part of our growing team! Need help finding the right job? 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