Customer Service Admin

We are looking for a Customer Service Administrator to support customer service operations through order processing, issue resolution, and administrative coordination. This role combines customer support and administrative duties, including responding to inquiries, maintaining customer records, processing orders, and assisting internal teams. The ideal candidate has strong communication skills and a customer-focused mindset.

ResponsibilitiesRespond to customer inquiries by phone and emailProcess orders, service requests, and account updatesMaintain accurate customer records and documentationCoordinate with internal teams to resolve issuesTrack service metrics and prepare reportsProvide general administrative support to the customer service team