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Coastal Cat Clinic
Customer Service Representative - Veterinary
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Representative - Veterinary Coastal Cat Clinic - 3.0 Pacifica, CA Job Details Full-time $20 - $23 an hour 12 hours ago Qualifications Customer communication Full Job Description Have you ever noticed how cats seem to know exactly who they trust? At Coastal Cat Clinic, we believe that first impressions matter — for both our feline patients and their people. That's why we are seeking exceptional Client Service Representatives who bring warmth, compassion, and professionalism to every interaction. As the first and last point of contact in our Gold Certified Cat Friendly Practice, our CSR team plays a pivotal role in shaping the client and patient experience. From welcoming clients at check-in to coordinating appointments and supporting the medical team, our CSRs help create a calm, positive environment that reflects our dedication to feline-focused care. We are looking for individuals who offer: Strong communication and organizational skills The ability to multitask in a busy setting Kindness, empathy, and professionalism A genuine love for cats and commitment to client service This position offers 8-hour shifts, with compensation based on experience ranging from $20-$23 per hour. Coastal Cat Clinic also provides a competitive and comprehensive benefits package. Please note that Saturday hours will be required at this time. Our goal is to be recognized for the passion and high-quality care we provide to our feline community. We want every cat, and every client, to feel comfortable, valued, and cared for from the moment they walk through our doors. If you are ready to be part of a team that is truly dedicated to feline excellence, we encourage you to learn more about us at: [1] https://www.coastalcatclinicpacifica.com. Minimum of 1 year related experience required. References Visible links 1.