Some of the best opportunities begin with a simple conversation. At Prevailance Marketing Inc, we're looking for someone who can turn face-to-face interactions into meaningful customer experiences. As a Customer Engagement Representative, you'll represent AT&T through customer outreach, introduce wireless services to prospective customers, and help households explore options that fit their communication needs. This position is built around initiative, adaptability, and the ability to connect with people. You won't just be presenting service plans; you'll learn how to recognize customer priorities, communicate useful information, and navigate conversations that can lead to new business opportunities. The Work Behind the Results of a Customer Engagement Representative Your day will involve getting out into the community, meeting prospective customers, and introducing services in a way that feels relevant to their needs. You'll be responsible for: Initiating conversations with residents and introducing AT&T wireless services in a courteous, approachable manner. Exploring customers' current connectivity arrangements, service preferences, and priorities to identify potential areas of interest. Discussing available plans, mobile devices, and service features while making the information practical and easy to follow. Adjusting your presentation based on customer questions, concerns, and level of familiarity with telecommunications services. Helping interested customers understand enrollment requirements and complete the necessary steps to move forward. Keeping track of customer interactions, documenting relevant information, and organizing follow-ups with prospective customers. Reviewing your progress with the team, applying feedback, and finding better ways to communicate service benefits and achieve sales targets. What You Bring to the Table as a Customer Engagement Representative You don't need to know everything about Customer Service before starting. What matters is your ability to communicate, learn, and follow through on your responsibilities.

Pay:

$800.00 - $1,300.00 per week

Work Location:

In person