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Customer Service Representative

Job

California Heritage Insurance Services

Paso Robles, CA (In Person)

Full-Time

Posted 4 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/19/2026

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Job Description

Overview
URGENTLY HIRING
Looking for a candidate that is eager to learn everyday. This position requires the individual to be bilingual in Spanish and English. Coming pre licensed is a huge plus, but if you are not already a licensed insurance agent, you must be willing to become licensed and be eligible for licensing (such as passing a background check.) Pay is depending on experience. This is a part time job that will eventually become a full time position (most likely around 1-3 months) but if you are pre licensed, it will be full time to start. Responsibilities Provide friendly, efficient customer support via phone, email, and text in multiple languages as needed. Handle inbound calls to assist clients with questions, payments, and pre quote information. Maintain accurate data entry records of customer interactions, transactions, and feedback using the company system for logging notes and files digitally. Manage cash handling procedures accurately during transactions when applicable. Skills Multilingual proficiency with strong bilingual capabilities in English and Spanish. Strong communication skills, both verbal and written, with an emphasis on clarity and active listening. Attention to detail for accurate cash handling, typing speed, and data management. Ability to work in stressful situations. Not everyday is stressful but there can be those moments!
License/Certification:
Personal Lines License (Preferred)
Work Location:
In person