Responsible for warehouse operations and customer service, including processing customer orders, picking and preparing parts for shipment, maintaining inventory accuracy, and assisting customers with order inquiries. Ensures materials are properly received, organized, stored, and distributed while providing courteous and timely customer support. Works closely with customers, warehouse staff, and supervisors to ensure accurate order fulfillment, resolve issues, and maintain efficient daily operations. Essential Duties and Responsibilities Review customer orders, work orders, shipping documents, and requisitions to determine materials needed for picking, packing, and distribution. Receive, move, sort, and organize materials in designated warehouse locations, including racks, shelves, and storage bins. Pick, assemble, and prepare customer orders for shipment, delivery, or customer pickup. Assist customers promptly and professionally with parts orders, product availability, pricing, and order status updates. Answer incoming calls and contact customers regarding incomplete orders, backorders, and order updates. Provide price quotes and availability information for parts and other products. Listen to customer concerns, evaluate problems or complaints, and resolve issues when possible, escalating to a supervisor when necessary. Label materials and products with identifying information to ensure proper storage and tracking. Record quantities of materials received, picked, shipped, or distributed. Maintain accurate inventory records and perform physical inventory counts and bin checks. Transport materials between receiving, production, storage, and shipping areas, as needed. Maintain a clean, organized, and safe warehouse and work area. Assist walk-in and will-call customers with order pickups. Follow company procedures for inventory control, order accuracy, customer service, and workplace safety. Perform additional duties as assigned by management. Qualifications and Skills Strong customer service and communication skills. Good organizational skills and attention to detail. Ability to multitask and prioritize work in a fast-paced environment. Ability to work independently and as part of a team. Basic computer skills for entering orders and updating inventory records. Ability to accurately process orders and maintain inventory documentation. Ability to handle materials and perform physical warehouse tasks as required. Strong problem-solving skills and a professional, courteous attitude. Schedule Monday

•Friday 8:00 am

•4:30 pm

Pay:

$24.00

•$26.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person