O2 Employment Services is working with a reputable local company to find their next Customer Service Representative in Redding, CA . This is a full-time, temp-to-hire opportunity for someone who enjoys working with customers, is detail-oriented, and is comfortable handling a variety of order processing and administrative responsibilities in a fast-paced environment. The ideal candidate will have previous office-based customer service experience, strong computer and communication skills, and the ability to accurately manage customer orders while providing friendly and professional service. Customer Service Representative

• Compensation & Schedule $17.00
• $20.00 per hour to start, DOE Full-time, temp-to-hire opportunity Monday-Friday Must have flexibility to work an 8-hour shift between 6:00 a.m
• 4:30 p.m. during training/as needed Anticipated regular schedule of Monday-Thursday, 8:00 a.m
• 4:30 p.m. and Friday, 7:30 a.m
• 4:00 p.m. Customer Service Representative
• Responsibilities Process customer orders received by phone, email, web, and other channels Accurately enter orders and customer information into the company's software system Assist customers with product pricing, availability, shipping costs, delivery information, and order status Prepare order acknowledgments, packing slips, and other shipping documentation Communicate regularly with customers by phone and email Follow up on orders and backordered items as needed Coordinate with internal departments to help resolve customer questions or concerns Maintain accurate and detailed order information and documentation Provide friendly, professional, and positive customer service Perform additional administrative and customer service duties as assigned Customer Service Representative•Qualifications High school diploma or equivalent required At least 1 year of office-related customer service experience required Call center and/or order processing experience preferred Must type at least 40 net words per minute (NWPM) Strong computer skills, including Microsoft Word, Excel, Outlook, and internet-based programs 10-key by touch preferred Excellent verbal and written communication skills Strong attention to detail and accuracy Ability to multitask, prioritize, and learn new processes quickly Dependable with a strong attendance record and work ethic Ability to work independently as well as part of a team The client's original description specifically calls for at least one year of office-related customer service experience, 40 WPM typing, strong Microsoft Office skills, attention to detail, and the ability to work in a fast-paced environment.

Additional Requirements Must successfully complete a post-offer, pre-employment drug screen Must successfully complete a background check Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.