Data Entry and Customer Service Specialist cartage plus - 4.5 Redondo Beach, CA Job Details Part-time $17 - $19 an hour 4 hours ago Benefits Paid time off Qualifications Customer communication Confidential information handling Word processing Spreadsheets Basic math ERP systems Attention to detail Customer engagement Data verification Organizational skills Productivity software 10 key typing Technical Proficiency Quality data entry Data analysis software Office experience Database software proficiency Customer data entry Full Job Description part time position monday-friday 3-9pm Job Overview We are seeking a dynamic and detail-oriented Data Entry and Customer Service Specialist to join our team. In this role, you will be the vital link between our data management systems and customer interactions, ensuring accurate information processing while delivering exceptional service. Your technical proficiency, organizational skills, and commitment to confidentiality will drive operational efficiency and customer satisfaction. This paid position offers an exciting opportunity to develop your skills in data management, office software, and customer engagement within a fast-paced environment. Duties Accurately input, update, and maintain data within various database systems and ERP (Enterprise Resource Planning) software. Manage data entry tasks using Excel spreadsheets, ensuring precision in data analysis and reporting. Handle customer inquiries via phone, email, or chat with professionalism and enthusiasm, providing timely solutions and support. Transcribe audio recordings or handwritten notes into digital formats using word processing and transcription tools. Maintain confidentiality of sensitive information while managing large volumes of data entry and customer records. Utilize productivity software such as Microsoft Office to prepare reports, correspondence, and documentation efficiently. Perform basic math calculations to verify data accuracy and support inventory or financial processes as needed. Requirements Proven experience with data entry in Excel, including proficiency in Excel data analysis techniques. Strong computer skills with familiarity in databases, ERP systems, and office productivity software. Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment. Demonstrated typing speed of at least 10 key strokes per second for efficient data entry. Experience handling confidential information with integrity and discretion. Solid customer service skills with a positive attitude and active listening abilities. Basic math skills for data verification and calculations related to reports or transactions. Prior office experience is preferred but not mandatory; a willingness to learn is essential. Join us as a Data Entry and Customer Service Specialist where your technical expertise meets your passion for helping others! This role offers a vibrant environment where accuracy, efficiency, and excellent service are celebrated daily. If you thrive on organization, enjoy working with technology, and want to make a meaningful impact through your work—this is the opportunity for you!

Pay:

$17.00 - $19.00 per hour Expected hours: 20.0 - 24.0 per week

Benefits:

Paid time off

Work Location:

In person