Service Assistant i2c inc - 3.1 Redwood City, CA Job Details Part-time $40 - $50 an hour 1 day ago Qualifications Productivity software Full Job Description Overview In this dynamic position, you will play a crucial role in supporting our operational team at i2c inc. As a key contributor, you will assist in various tasks that enhance our service delivery and customer satisfaction. Key Responsibilities Provide exceptional customer service and support to clients and team members. Assist with the management of service requests and inquiries. Coordinate communication between departments to ensure smooth operations. Maintain accurate records and documentation of service interactions. Identify areas for process improvement and contribute to solution development. Requirements Proven experience in a customer service or administrative role. Strong communication skills, both verbal and written. Excellent organisational abilities and attention to detail. Ability to work effectively in a team and independently. Proficiency in Microsoft Office Suite and other relevant software. Nice to have Experience in the financial services sector. Familiarity with customer relationship management (CRM) systems. Basic understanding of service delivery frameworks.