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Pinpoint
Customer Enrollment Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Scorecard
Based on California data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$50,135 / year median in California
-6% projected decline
Job Description
Pinpoint is expanding our outreach team and looking for motivated individuals to join us as Customer Enrollment Representative. This is a full-time, entry-level position where you'll build your skills in sales, customer service, and account management while representing industry-leading wireless, and telecommunications solutions. As a Customer Enrollment Representative, you'll help customers understand their options, guide them through the enrollment process, and deliver excellent support from start to finish. If you enjoy connecting with people, learning new things, and working in a goal-driven environment, this opportunity is for you. What You'll Do as a Customer Enrollment Representative Engage directly with customers to present wireless, and telecom services Guide clients through service enrollments, activations, billing questions, and plan upgrades Deliver exceptional customer service and sales assistance in every interaction Maintain detailed records of client accounts, enrollment activity, and performance goals Support team initiatives and collaborate with leadership to improve customer engagement Build and maintain long-term client relationships that strengthen trust and loyalty Stay informed about telecommunications promotions, new products, and service offerings What Makes You a Great Fit Strong communication, customer service, and relationship-building skills Interest in telecommunications, wireless services, and sales Motivated individuals who thrive in a people-first, goal-oriented setting Team players ready to grow into leadership, sales management, or account executive roles Reliable, adaptable, and organized with a desire to learn and excel Previous sales, retail, or customer service experience is helpful but not required The Customer Enrollment Representative role is more than just a starting point, it's your opportunity to build a rewarding career in sales, client relations, and telecommunications. If you're ready to join a team that values growth, teamwork, and performance, apply today and start your journey with Pinpoint.