Customer Service Representative

Customer Service Representative IDF Insurance Services Inc. Rowland Heights, CA Job Details Part-time | Full-time $20 - $25 an hour 18 hours ago Benefits Flexible schedule Qualifications Computer literacy Administrative experience Customer support Typing Clerical experience Office management Full Job Description Job Overview 保險公司誠徵客服人員We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will serve as the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. (Part time or full time)(廣東話，國語) Duties Greet customers at the front desk with a friendly, professional demeanor, creating a welcoming environment Handle multi-line phone systems, directing calls accurately and courteously while providing prompt assistance Manage data entry tasks using Microsoft Office, Google Workspace, and QuickBooks to maintain accurate records Assist with office management duties such as filing, proofreading documents, and organizing files for easy retrieval Support customer inquiries via phone, email, or in person by providing clear information and resolving issues efficiently Schedule appointments and manage calendars using calendar management tools to ensure smooth daily operations Perform clerical tasks including typing correspondence, maintaining office supplies, and supporting administrative functions Qualifications Computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, QuickBooks, and data entry skills Exceptional phone etiquette and communication skills; bilingual ability is a plus for serving diverse clients Join us in delivering outstanding service while developing your career in a supportive and energetic workplace! 职位类型：全职, 兼职 薪资： $20.00至$25.00（每小时 ） 福利: Flexible schedule

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