Key Responsibilities Customer Outreach:

Conduct heavy inbound and outbound marketing calls to targeted AT&T Fiber customers to present upgrade options.

Consultative Communication:

Clearly communicate the benefits of upgrading to Aura's Fiber by AT&T and explain the added value of integrated AI agents and AI service solutions.

Email Engagement:

Draft and send tailored follow-up emails to prospects, managing ongoing communication pipelines.

Account Management:

Track customer interactions, update status records, and ensure a seamless upgrade onboarding process.

Ad-Hoc Support:

Assist with customer inquiries and administrative follow-ups related to AI service add-ons.

Schedule & Location Hours:

Part-Time (~3 days per week)

Work Type:

Heavy phone work and electronic correspondence Qualifications Strong verbal and written communication skills with a confident phone presence. (A ++++) Prior experience in telemarketing, sales outreach, customer retention, or call center environments. (A+++) Familiarity with telecommunications, fiber internet, or emerging tech/AI concepts is a strong plus. Highly organized with the ability to manage high-volume calls and email correspondence efficiently. Proficiency with standard office software and customer record management systems.

Pay:

From $19.50 per hour

Benefits:

Flexible schedule

Work Location:

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