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Customer Service Representative
Job
Robert Half
San Leandro, CA (In Person)
Full-Time
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Job Description
We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Contract assignment in San Leandro, California. This short-term opportunity is ideal for someone who is organized, adaptable, and comfortable working onsite in a manufacturing environment. In this role, you will help keep daily department activities running smoothly so core team members can stay focused on priority initiatives.
Responsibilities:
- Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records.
- Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel.
- Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency.
- Enter and maintain accurate information in department files, trackers, and other internal documentation.
- Coordinate communications with internal contacts and external parties as needed to keep requests moving forward.
- Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities.