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Customer Support
Customer Service Representative
San Leandro, CA

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San Leandro Chevron

Cashier/Customer Service Representative

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Job Description

Job Overview Join our dynamic retail team as a Cashier/Customer Service Representative, where your energy and enthusiasm will create a welcoming environment for every customer. In this role, you will be the friendly face that assists shoppers with their purchases, provides exceptional service, and ensures smooth store operations. Your multitasking skills and positive attitude will help drive sales, enhance customer satisfaction, and promote our store's vibrant atmosphere. This paid position offers an exciting opportunity to develop your retail skills while making a real impact on our customers' shopping experience. Responsibilities Greet customers warmly and assist them with their shopping needs, product questions, and checkout processes. Operate the cash register (POS system), handle cash transactions accurately, and process retail sales efficiently. Perform retail math calculations for transactions, discounts, and returns with precision. Maintain an organized checkout area, including cash drawer handling and balancing registers at shift end. Upsell products and promote store specials or new items to enhance sales opportunities. Stock shelves, organize merchandise displays, and assist with merchandising to ensure attractive product presentation. Conduct product demos when applicable to educate customers about features and benefits of items. Provide excellent phone etiquette when answering inquiries or assisting customers remotely. Support inventory management by assisting with stocking and inventory counts as needed. Foster a positive shopping environment through friendly communication skills and attentive service. Qualifications Previous cashiering experience or familiarity with POS systems is preferred but not required; training will be provided. Strong communication skills in English; bilingual abilities are a plus to serve diverse customer needs. Demonstrated customer service skills with a friendly, approachable demeanor. Basic math skills for handling transactions, giving change, and managing cash drawers confidently. Experience in retail sales, merchandising, or product demonstrations is advantageous. Supervising experience in retail or customer service environments is a plus for leadership opportunities. Knowledge of retail store product knowledge helps provide better assistance to customers. Ability to stand for extended periods and perform physical tasks such as stocking shelves and organizing displays effectively. Join us to be part of a lively team dedicated to delivering outstanding customer experiences! We value energetic individuals who are eager to learn, communicate clearly, and thrive in a fast-paced retail setting. This paid role is perfect for those looking to grow their career in retail while making each customer's visit memorable!
Pay:
From $17.00 per hour
Work Location:
In person

Benefits

  • Dental Insurance