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NG
Northvale Group
Client Support Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Based on California data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$50,135 / year median in California
-6% projected decline
Job Description
Client Support Associate Northvale Group Santa Clarita, CA Job Details Full-time $3,800 - $4,800 a month 1 day ago Benefits Employee discount Qualifications Customer follow-ups Personal service client interaction documentation Customer relationship building Client onboarding Promoting products Account maintenance Brand representation Managing clients in a customer support role Sales presentations Client retention Customer engagement Time-based sales targets Activity sales targets Providing product information Suggestive selling Solution selling approach Sales follow-up Account opening Entry level Full Job Description Hollis Point Solutions is expanding its Mission Hills sales team and seeking a Client Support Associate who thrives on making connections. In a landscape reshaped by one of the industry's most significant partnerships, Frontier now stands taller than ever, bringing world-class internet and TV services to clients eager for something better. As a Client Support Associate, you'll be trained to offer something that makes a difference and that changes everything. Frontier's fiber speeds, premium TV packages, and exclusive benefits from the Verizon merger give our Client Support Associate a story worth telling. This is sales that challenge, sales that develop, and sales that deliver. If you're ready to start, we're ready to invest. Core Functions of the Client Support Associate Introduce clients personally to Frontier internet and TV solutions by creating informative, relationship-driven sales experiences that build confidence and trust. Assess each client's usage, entertainment preferences, and internet usage to recommend personalized service packages. Present Frontier service options, promotional offers, and package benefits through engaging sales discussions that simplify purchasing decisions. Assist clients with account setup, service enrollments, and package selections, ensuring accuracy and attention to detail. Foster client loyalty by providing knowledgeable guidance, timely follow-up, and solution-oriented sales support throughout the enrollment journey. Drive sales performance by combining exceptional client service with thoughtful, solution-based recommendations. Preferred Skills for the Client Support Associate Goal‑driven professional with proven ability to meet daily performance targets. Skilled at highlighting the everyday benefits of services in persuasive ways. Detail‑oriented in tracking client data for personalized engagement. Confident in offering upgrades that enhance satisfaction and loyalty. A professional approach that consistently upholds the brand's reputation.
Pay:
$3,800.00 - $4,800.00 per monthBenefits:
Employee discountWork Location:
In personBenefits
- Dental Insurance
- Discounts/Reimbursements