Agent, In House Marketing Call Center

Job Listing ID:

4505333

Job Title:

Agent, In House Marketing Call Center

Application Deadline:

Open Until Filled

Job Location:

Seaside

Date Posted:

06/04/2026

Hours Worked Per Week:

Not Provided

Shift:

Not Provided

Duration of Job:

Either Full or Part Time, more than 6 months SR You may contact this employer directly. (Obtain the contact information to print or add to your jobs.) Obtain Contact Information Job Summary We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Chase Phone Room Agent As a Chase Phone Room Agent, you're the recovery engine for our sales pipeline. Your job is to contact clients by phone: either signing them up for an upcoming presentation or reconnecting with guests who previously missed their appointment and getting them rescheduled. You'll work onsite supporting multiple resort brands across the region, partnering closely with marketing, sales, and operations to keep tour flow moving and qualified guests in the seats. This is a performance-driven role with uncapped earning potential.

What You'll Do:

Meet monthly tour flow targets set by management Work an outbound call list daily to book new presentation appointments and recover previously missed tours Qualify clients to ensure they meet the right criteria before scheduling Manage confirmations and reschedules for both internal appointments and third-party vendor bookings with accuracy and follow-through Maintain accurate data entry across Salesforce and sales center systems Prepare and deliver chase materials to resort rooms as needed Collaborate with marketing, sales, and resort operations teams across the region Assist at the lobby marketing desk when needed Compile and distribute daily performance numbers to regional leadership

What Success Looks Like:

Your list is worked, your numbers are clean, and qualified guests are showing up. The best Chase Agents are persistent without being pushy; they know how to re-engage a cold contact and turn a missed appointment into a confirmed one. Duties may evolve based on business needs.

Minimum Requirements and Qualifications:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. High School Diploma or GED required. Salesforce CRM experience required; advanced familiarity a strong plus. Minimum of 6 months call center, reservations, or equivalent customer service experience required. Ability to actively listen to client needs and use that insight to build value and motivate attendance at a sales presentation. Exceptional communication skills, both verbal and written, with a professional and friendly demeanor. Strong problem-solving and customer service skills with the ability to think on your feet. Demonstrated ability to work under pressure and meet deadlines. Self-motivated, detail-oriented, and able to work independently. Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business needs.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co.

benefits include:

Note:

Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage ... Telemarketers Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation Not Provided Job Requirements

Experience Required:

See Job Summary

Education Required:

None

Minimum Age:

N/A