Customer Service Representative

Customer Service Representative The UPS Store 5826

• 3.7 Simi Valley, CA Job Details Part-time $17
• $18 an hour 3 days ago Benefits Paid training Qualifications Computer operation Maintaining an organized workspace Packing Customer service Handling customer inquiries High school diploma or GED Assembly Packaging Receiving shipments Computer skills Certified Notary Public Clean workspace maintenance POS systems Entry level Retail sales Full Job Description The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, Notarizing Documents, Livescan Operator, fax machines, and point-of-sale devices.

The Associate advises our valued customers by providing accurate information on our array of products, services, and best-value options. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Notary Public and Livescan operator (we will provide training and education) Helps with other Center functions as needed, such as faxing, copying, laminating, shipping and packing. Operates all equipment, software, and devices in an expert fashion and is willing to teach others Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Maintains a clean, organized, and safe working environment Performs other duties as required Monitors, evaluates, and maximizes customer service delivery and customer satisfaction

QUALIFICATIONS

Notary Public (we will provide training but must qualify) Prompt, reliable, and responsible Able to lift 50+ pounds Neat, clean, and professional appearance is a must! Able to work and complete tasks independently in a quick turn environment Strong customer service skills and abilities Highly organized and detail oriented Must be an energetic self-starter Willing and able to work 30-40 hours per week

Job Types:

Full-time, Part-time Pay:

$16.50

• 18.

00

Work Includes:

Saturdays Paid Training:

Yes Pay frequency: Twice monthly Employees working per shift: 3 or more Typical end time: 7PM Typical start time: 8AM This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people and working on group projects Adaptable/flexible
• enjoys doing work that requires frequent shifts in direction High stress tolerance
• thrives in a high-pressure environment

Job Type:

Part-time Pay:

$17.00

• $18.

00 per hour

Work Location:

In person