Flooring Customer Service Representative

FLOORING COMPANY - 4.3

South El Monte, CA Job Details Full-time $18 - $21 an hour 23 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Foreign language proficiency Customer returns handling Logistics shipment scheduling Customer order taking Logistics customer service Order shipping Full Job Description We are a flooring company looking for a friendly and sharp Customer Service Representative. If you have experience in the flooring industry is good, but not required. Primary Duties Answers all incoming phone calls in a friendly and consistently pleasant, professionally manner Process written customer orders, whether by facsimile or electronic mail Direct incoming calls to the appropriate department Provide stock check to customers Answer basic product questions Process claims and returns Arrange logistics management on paid customer orders and shipping details Work with shippers and shipping brokerages and tracking order progress Coordinate with AR on payment progress Coordinate with warehouse on shipping and receiving orders Coordinate with sales on customer order progress Ship out samples to customers Multi-language fluency a plus Comfort with learning new office software necessary for primary tasks Organization and follow through essential

Job Type:

Full-time Pay:

$18.00 - $21.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person