Job description: SP Group, an independent sales firm representing AT&T, is hiring a full-time Customer Support Associate. We're looking for driven, people-focused professionals who want to build a career in the fast-moving telecommunications industry, with clear goals, hands-on mentorship, and a team that invests in their growth. As a Customer Support Associate, you'll work directly with customers, understand their wireless needs, answer questions, and explain AT&T solutions that suit their lifestyles and businesses. You'll receive structured, paid training, one-on-one coaching, and clear performance metrics to help you understand your progress and develop your skills. What You'll Do as a

Customer Support Associate:

Engage with customers in person to understand their wireless needs and service preferences. Explain AT&T wireless plans, 5G services, smartphones, and device features in an easy-to-understand way. Help customers compare available options and guide them through the enrollment process. Respond to customer questions and provide clear information about products and services. Build positive customer relationships through attentive service and professional communication. Maintain accurate records of customer interactions, activity, and results. Collaborate with teammates to share knowledge, improve customer experiences, and achieve team goals. Participate in ongoing training, coaching, and professional development sessions. What We're Looking For in a

Customer Support Associate:

Strong communication and interpersonal skills. A customer-focused mindset and a genuine interest in helping people. Willingness to learn about mobile technology and telecommunications services. Goal-oriented, self-motivated, and accountable. Comfortable interacting with customers face-to-face. Organized, attentive, and able to communicate information clearly. Collaborative and team-focused. Available to work a full-time schedule. Sales, customer service, retail, or technology experience is a plus, but not required. What We Offer to

All Customer Support Associates:

Structured training program. One-on-one mentorship and ongoing career coaching. Clear performance expectations and regular feedback. Opportunities to progress into leadership roles based on performance. Hands-on experience representing AT&T, a leading telecommunications brand. A collaborative team culture that values learning, accountability, and professional growth. Apply today and start building your future as a Customer Support Associate - AT&T with SP Group!

Pay:

$4,500.00 - $6,000.00 per month

Work Location:

In person