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AppleOne

Customer Service Clerk

Job Description

Job Summary We are seeking a Customer Service Clerk for a contract/temporary opportunity in Tehachapi, CA within the banking and consumer lending industry. This role is ideal for a customer-focused administrative professional with experience supporting financial service operations, new account processing, and member service needs. The Customer Service Clerk will assist members with opening and closing accounts, explaining available services, preparing required paperwork, and supporting daily branch operations. This opportunity offers the chance to work in a professional, service-oriented environment where accuracy, teamwork, and a helpful approach are valued. Key Responsibilities
  • Open and process new accounts, including checking accounts, savings accounts, share certificates, and IRA certificates.
  • Prepare, review, and organize required account documentation and member service paperwork.
  • Educate members on available financial products and services, answering questions clearly and professionally.
  • Assist with account closing requests and related service transactions.
  • Provide backup teller support as needed to help maintain smooth branch operations.
  • Support wire transfers, ACH transfers, and notary duties as assigned. Compensation and Benefits
  • Pay rate: $19.00 per hour.
  • Job type: Contract/Temporary. Required Qualifications and Skills
  • Open and close member accounts while ensuring accurate completion of required documentation.
  • Assist members with banking services, certificates, checking accounts, savings accounts, and IRA-related account needs.
  • Provide customer service support, teller backup, wire transfer support, and ACH transfer assistance.
  • Maintain accuracy, confidentiality, and professionalism in a financial services environment.
  • 1 to 2 years of related customer service, banking, administrative, or clerical experience.
  • Strong attention to detail and ability to process paperwork accurately.
  • Professional communication skills with the ability to explain services clearly to members.
  • Ability to handle confidential financial information with discretion.
  • Comfortable working in a fast-paced, member-facing environment.
  • Basic computer and data entry skills. Preferred Qualifications
  • Prior experience in a bank, credit union, or consumer lending environment.
  • Experience opening new accounts, processing certificates, or supporting teller transactions.
  • Familiarity with ACH transfers, wire transfers, IRA certificates, or share certificates.
  • Current or prior notary experience is a plus.
Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

  • Sick Leave
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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