Job Summary We are seeking a Customer Service Representative for a direct hire opportunity in Temecula, CA. Seeking a candidate ideally from printing, prepress, packaging, or graphics environment. This role is ideal for a customer-focused professional with 1 to 3 years of experience who enjoys managing client communication, supporting account needs, and helping ensure orders and service requests are handled accurately and efficiently. The Customer Service Representative will serve as a key point of contact for customers, internal production teams, and account stakeholders. This position offers the opportunity to work in a collaborative, service-driven environment where strong communication, attention to detail, and follow-through are valued. Candidates who enjoy problem-solving, building positive client relationships, and contributing to a team-oriented workplace will find this role rewarding. This is a great opportunity to join a stable industry where customer care, teamwork, and operational coordination are essential to daily success. The ideal candidate will appreciate a professional environment with supportive leadership, clear expectations, and the opportunity to contribute to long-term customer satisfaction. Key Responsibilities
- Serve as the primary point of contact for customer inquiries, order updates, and service-related questions.
- Communicate schedules, and changes to customers accurately and promptly.
- Maintain professional, timely, and customer-focused communication across phone, email, and internal systems. Compensation and Benefits
- Salary range: $50,000 to $58,240 per year.
- Job type: Direct hire.
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Location:
Temecula, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.