Slot Service Representative PT

SUMMARY :

Responsible for consistently providing a high degree of prompt, considerate and courteous guest service by means of acknowledgement and accommodations.

Essential Responsibilities and Duties:

(Specific areas of responsibility including, but not limited to) Offers accessibility to all Guests by constantly monitoring all areas of the casino floor. Maintains a sufficient amount of currency in their possession to accommodate reasonable requests for change at any given time. Generates and verifies hand pays. Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork. Replaces printer paper in the slot machines. Performs minor machine maintenance (bill validator jams, replacing light bulbs, reel tilts, LCD box communication failures), and addresses minor ticket issues. Helps keep areas clean and free of debris. Performs other duties as assigned.

Mandatory Requirements:

Must be at least 21 years old. Must possess a high school diploma, G.E.D. or equivalent. Previous slot/casino experience is preferred. Must have cash-handling experience. Must have ability to pass a basic math test. Must be able to perform effectively in a fast-paced environment for the full duration of shift. Must be able to pass a mandatory drug test. Must be able to obtain a valid gaming license. Must provide evidence of employment eligibility in the U.S. Must be able to communicate proficiently in English.

Physical Demands:

Must be physically able to perform all job requirements. Must be able to lift 25 pounds and occasionally more with assistance.

Work Environment:

Must be able to work in a non-smoke free environment. Must be able to work in a noisy environment. Must be able to work all shifts, weekends, holidays, and special events.