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Customer Service
Job
AppleOne
Union City, CA (In Person)
$47,840 Salary, Full-Time
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Job Description
Job Summary We are seeking a Customer Service Representative for a temp-to-hire opportunity in Union City, CA. This role supports a well-established manufacturing and advanced automation environment, assisting customers with service and parts inquiries while helping ensure accurate, timely support. The Customer Service Representative will be part of a professional corporate office team known for responsive service, technical support, and strong collaboration. This is a great opportunity for someone who enjoys solving customer needs, staying organized in a fast-paced setting, and contributing to a supportive team culture with experienced leadership and long-term growth potential. Key Responsibilities
- Answer incoming customer calls related to service, parts, and general support needs.
- Create, update, and manage field service orders with accuracy and urgency.
- Provide professional, courteous customer service to ensure a positive customer experience.
- Use industry knowledge and internal resources to respond to customer needs efficiently.
- Perform administrative and support tasks to assist service, parts, and operations teams.
- Collaborate with team members, supervisors, and managers to support daily workflow and customer satisfaction. Compensation and Benefits
- Pay range: $22.00 to $24.00 per hour.
- Job type: Temp-to-hire.
Location:
Union City, CA.- Work environment: Office-based role requiring use of standard office equipment and computer systems.