Temporary Customer Service Representative Spring Industries - 4.4 Ventura, CA Job Details Full-time $18 - $20 an hour 18 hours ago Qualifications Customer records maintenance Personal service client interaction documentation Customer relationship building Email customer support Phone communication Managing clients in a customer support role Client database systems Customer engagement Customer issue escalation Computer skills Customer information system software Communication skills Entry level Client interaction via phone calls Customer data entry Full Job Description Job Summary We are seeking a temporary Customer Service Representative to join our team and cover Maternity Leave. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, organized and is able to remain calm under pressure.

MUST APPLY IN PERSON 1899 PALMA DR. VENTURA, CA 93003 805-644-7165 8AM-4

30 PM Responsibilities Receive a high volume of emails Identify the reason for the customer's call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Qualifications Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Highly organized with the ability to prioritize projects and manage time effectively