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Customer Service / Inside Sales
Job
AppleOne
Walnut, CA (In Person)
Full-Time
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Job Description
Job Summary We are seeking a Customer Service / Inside Sales professional for a direct hire opportunity in City of Industry, CA. This role is a strong fit for a customer-focused candidate with 1 to 2 years of experience in customer service, inside sales support, order entry, or client care who enjoys helping customers, preparing quotes, processing orders, and coordinating with internal teams. The Customer Service / Inside Sales role offers the opportunity to join a stable, team-oriented environment where communication, follow-through, and attention to detail are highly valued. This position is ideal for someone who wants to build a long-term career in customer support, inside sales, order management, or technical customer service. Candidates who enjoy working with customers by phone and email, supporting sales activity, and keeping orders moving accurately through the process will do well in this role. The team environment is collaborative and supportive, with opportunities to learn products, systems, and customer accounts while contributing to reliable service and strong customer relationships. Key Responsibilities Respond to customer inquiries by phone and email in a professional and timely manner. Prepare customer quotations, enter orders, and assist with order processing from start to finish. Coordinate with purchasing and warehouse teams regarding inventory, shipments, and delivery updates. Support the sales team by maintaining accurate customer records and providing account-related assistance. Follow up with customers regarding order status, shipment details, pricing, and product availability. Help ensure a positive customer experience through clear communication and dependable service. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.