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Pikes Peak Indian Motorcycle LLC

Service Writer

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$56,278 / year median in Colorado

+13% projected growth

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Job Description

Service Writer Pikes Peak Indian Motorcycle LLC Colorado Springs, CO Job Details Full-time $2,500 - $10,000 a month 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Customer communication
Motorcycle License Full Job Description Benefits:
401(k) Employee discounts Health insurance Paid time off Pikes Peak Indian Motorcycle is actively seeking an experienced service writer/parts associate to join our growing team. We are a family-owned dealer who services Indian and Harley Davidson motorcycles. As a family-owned business, respect and teamwork are critical values we hold close, as we continue to grow with our employees and customers alike. Ambitious and qualified service writers can make up to $60,000-$100,000/year with parts sales and service. Effective communication between technicians, sales team, customers, and managers is crucial to success. Our dealership achieved #1 in the state and region for new Indian motorcycle sales in 2021, which we take great pride in and look forward to growing even more in the coming year. This is a Commission based job.
Duties and Responsibilities include:
Scheduling service and maintenance Recording customer and vehicle information Managing and resolving customer concerns Obtaining and organizing maintenance records and warranty information Upselling products and services Going over all repairs and costs with customer Parts sales
Qualifications:
Experience preferred Excellent communication skills Time management Willingness to work with and collaborate with employees Detail oriented Takes pride in work and job duties Able to multitask with completing tasks quickly and efficiently Must have motorcycle endorsement
Benefits Include:
Health insurance Dental insurance Vision insurance Vacation time