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Pikes Peak Indian Motorcycle

Service Writer/Advisor

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$56,278 / year median in Colorado

+13% projected growth

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Job Description

Pikes Peak Indian Motorcycle is actively seeking an experienced service writer/parts associate to join our growing team. We are a family-owned dealer who services Indian and Harley Davidson motorcycles. As a family-owned business, respect and teamwork are critical values we hold close, as we continue to grow with our employees and customers alike. Ambitious and qualified service writers can make up to $60,000-$100,000/year with parts sales and service. Effective communication between technicians, sales team, customers, and managers is crucial to success. Our dealership achieved #1 in the state and region for new Indian motorcycle sales in 2021, which we take great pride in and look forward to growing even more in the coming year.
Duties and Responsibilities include:
  • Scheduling service and maintenance
  • Recording customer and vehicle information
  • Managing and resolving customer concerns
  • Obtaining and organizing maintenance records and warranty information
  • Upselling products and services
  • Going over all repairs and costs with customer
  • Parts sales
Qualifications:
  • Experience preferred
  • Excellent communication skills
  • Time management
  • Willingness to work with and collaborate with employees
  • Detail oriented
  • Takes pride in work and job duties
  • Able to multitask with completing tasks quickly and efficiently
  • Must have motorcycle endorsement
Benefits Include:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Vacation time
Job Type:
Full-time Pay:
$2,500.00 - $10,000.00 per month
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Relocation assistance Vision insurance
Shift:
8 hour shift
Work Days:
Weekends as needed
Education:
High school or equivalent (Preferred)
License/Certification:
Driver's License (Required) Motorcycle License (Required)
Work Location:
In person