Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PP
Pikes Peak Indian Motorcycle
Service Writer/Advisor
Career Insights for Automotive Customer Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Colorado data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$56,278 / year median in Colorado
+13% projected growth
Job Description
Pikes Peak Indian Motorcycle is actively seeking an experienced service writer/parts associate to join our growing team. We are a family-owned dealer who services Indian and Harley Davidson motorcycles. As a family-owned business, respect and teamwork are critical values we hold close, as we continue to grow with our employees and customers alike. Ambitious and qualified service writers can make up to $60,000-$100,000/year with parts sales and service. Effective communication between technicians, sales team, customers, and managers is crucial to success. Our dealership achieved #1 in the state and region for new Indian motorcycle sales in 2021, which we take great pride in and look forward to growing even more in the coming year.
Duties and Responsibilities include:
- Scheduling service and maintenance
- Recording customer and vehicle information
- Managing and resolving customer concerns
- Obtaining and organizing maintenance records and warranty information
- Upselling products and services
- Going over all repairs and costs with customer
- Parts sales
Qualifications:
- Experience preferred
- Excellent communication skills
- Time management
- Willingness to work with and collaborate with employees
- Detail oriented
- Takes pride in work and job duties
- Able to multitask with completing tasks quickly and efficiently
- Must have motorcycle endorsement
Benefits Include:
- Health insurance
- Dental insurance
- Vision insurance
- Vacation time