Inside Sales and Customer Service

Summary Job title:

Inside Sales and Customer Service Job ID:

null

Department:

Craig -

CED Location:

null-null

Description Summary:

We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers — from contractors to manufacturers — helping them get the tools, support, and solutions they need to do their best work. Experience in the electrical field is a big plus, but attitude and a desire to grow with us matter most. We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.

Reports to:

Profit Center Manager Minimum Qualifications:

Communication Proficiency Additional Competencies:

Customer/Vendor Focus Personal Effectiveness/Credibility Technical Capacity Teamwork Detail-Oriented Flexibility A "Customer First" Mindset - genuinely driven to help people succeed

Preferred Qualifications:

Bachelor's degree in a technical or business discipline, or equivalent experience Familiarity with Computers and Microsoft Products Two years of experience in the electrical industry or similar field

Working Conditions:

This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 75 pounds.

Supervisory Responsibilities:

No Essential Job Functions:

Provide outstanding service to new and existing customers (phone, email, and in person) Accurately write and manage customer orders, following sales policies Maintain and strengthen existing customer relationships Proactively meet or exceed monthly sales goals Collaborate with outside sales and other departments to serve customer needs Offer ideas to improve processes and service Follow up on quotes, orders, and materials in a timely manner Stay up to date on new products and services we offer CED is an Equal Opportunity Employer - Disability |

Veteran Compensation Range:

The compensation range for this position is $21 to $23 hourly.

Other Compensation:

The following additional compensation may be applicable for this position:

Profit Sharing Benefits:

Benefits available for this position are: Insurance - Medical, Dental, Vision Care for full-time positions Life Insurance 401(k) Paid Sick Leave Paid Holidays Paid Vacation Health Savings Account (HSA) and matching Dependent Care Flexible Spending Account (FSA) Teledoc Paid Pregnancy & New Parent Leave