Customer Care Coordinator-Denver, CO in Denver, Colorado at

Lifeway Mobility Save New Hot Job Salary:

$21.00 - $25.00/hr

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Medical Lifeway Mobility Denver, Colorado, 80202, United States Posted on November 10, 2026 New job! Apply early to increase your chances of getting hired. Job Description Customer Care Coordinator-Denver, CO Denver, CO, USA Req #Req #313 Job Description Are you a Customer Service professional looking for a position where you have the opportunity to change lives every day? Lifeway Mobility, a provider of accessibility solutions to individuals with limited mobility, has just the job for you! Our Customer Care Coordinators (CCC) are the first point of contact for our prospective customers. They are responsible answering and returning phone calls from customers looking for solutions, for ensuring that Lifeway's products will meet the needs of the customer, and for scheduling the Lifeway Sales team for initial evaluations with our customers. Our Customer Service Coordinators set our Sales Consultants up for success by qualifying the lead, by preparing the prospective customer and any family members for the evaluation, and by ensuring that all notes are in our CRM and are comprehensive. A typical day of a Customer Care Coordinator includes; Answering phone calls and returning voicemails, and emails of prospective customers, qualifying those customers, and scheduling evaluations for the sales team, utilizing our ERP system to track interactions and to provide detailed notes for our Sales Consultants to ensure a seamless handoff. Our CCCs are expected to work closely with the sales team and local branch, ensuring that our customers are taken care of as efficiently and quickly as possible and ensuring that our Sales Consultants are entering the customer's home armed with the information needed for a successful evaluation. An ideal candidate for this role should have 2+ years in a similar role, excellent communication and interpersonal skills, strong organizational and time management skills, proficiency in the MS Office suite and familiarity with CRM software, and a desire to work for a company who is providing solutions that reduce falls and allow individuals to continue to live in their own homes. Job Details Pay Type Hourly Hiring Min Rate 21 USD Hiring Max Rate 25 USD About Lifeway Mobility L Lifeway Mobility lifewaymobility.com 2015 Founded 120 Employees medical devices Industry Hartford, Connecticut Headquarters Overview Lifeway Mobility is a national accessibility solutions company based in Hartford, Connecticut. Founded in 2005 and rebranded in 2015, it specializes in home modifications and equipment designed to enhance safety and inde... Show more Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in Colorado Jobs near me in Colorado Customer Service Representatives jobs Job Location Denver, Colorado, 80202, United States Frequently asked questions about this position Similar Jobs In Denver, Colorado New Hot Job

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