Customer Experience Representative - Yampa Valley Airport

Customer Experience Representative•Yampa Valley Airport Enterprise Mobility 3.3 ( ) Hayden, CO on company site for later Why you should apply for a job to

Enterprise Mobility :

61% say women are treated fairly and equally to men 65% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career. Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts We make a point to hire locally and ensure our employees reflect the communities in which we do business. # 548073 Position summary ntation of all necessary driver information to provide for an efficient and timely rental and return experience. This position pays up to $23.50 / hour plus bonuses and is located at the Yampa Valley Airport location at 11005 RCR 51A Hayden, CO 81639.

Schedule Available:

Sunday 2:00pm•10:00pm

Monday:

OFF Tuesday:

OFF Wednesday:

2:00pm•10:00pm

Thursday:

2:00pm•10:00pm

Friday:

2:00pm•10:00pm

Saturday:

2:00pm•10:00pm We offer: Paid time off Employee rental car discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Responsibilities Responsibilities include: Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years old Must have a high school diploma or GED Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Must have at least twelve (12) consecutive months of prior customer service retail/administrative support experience Experience working late evenings and weekends preferred Why you should apply for a job to

Enterprise Mobility :

61% say women are treated fairly and equally to men 65% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career. Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts We make a point to hire locally and ensure our employees reflect the communities in which we do business.