Customer Service Associate (Part-time)

Customer Service Associate (Part-time) DriveSafe Driving Schools - 3.8 Highlands Ranch, CO Job Details Part-time $20 - $22 an hour 19 hours ago Benefits 401(k) 401(k) matching Employee discount Paid sick time Qualifications Maintaining an organized workspace Sales Driver's License Full Job Description Baron Education/DriveSafe Driving Schools operates the largest network of driver's education schools in Colorado, serving thousands of students per year at our 13 DriveSafe locations. We offer a full range of driver's education services authorized by the State of Colorado. Our focus is to empower independence and save lives by creating confident and safe drivers for life. Rooted in our core values of Safety, Expertise, Engagement, Caring and Motivating, and Professionalism, we distinguish ourselves through our commitment to quality, our stellar reputation, and our wealth of experience. Job Purpose The Customer Service Associate works with the Center Manager to handle student enrollments, sell new programs, enter and update information in our database, manage paperwork, work with instructors, and maintain the professionalism of the Center. Responsibilities Service customer needs in a friendly and professional manner over the phone and in person. Confirm customer appointments over the phone. Update and maintain the database by entering in data from completed paperwork daily. Ensure accurate handling of State paperwork. Encourage a team environment by working closely with instructors. Prepare paperwork and schedules to support the coordination of our team and services. Administer written permit testing Promote the company to nearby schools as requested. Keep the center organized and neat. Other duties and responsibilities as needed. Qualifications 21 years of age or older Colorado Driver's License Safe driving history - a Motor Vehicle Record check will be reviewed Applicants must pass a criminal background check Associate Degree or higher preferred Bilingual/Spanish speaking is preferred Strong, proven incoming sales abilities Strong organizational skills Ability to prioritize Strong computer skills Good communication skills Responsible, dependable, and detail oriented Self-disciplined and able to multi-task

Benefits Healthy Workplace Time:

1 hour of paid sick time for each 30 hours worked accrued each pay period up to 12 days per year. 401k

Retirement Benefit:

Employees age 21 and up who have completed 12 months of employment and 1000 hours worked may participate in the company's 401k retirement benefit to which the company contributes a match of up to 4% of the employee's wages. Employee discount program Job Details This position is based out of our Highlands Ranch DriveSafe location (537 W. Highlands Ranch Parkway #103 Highlands Ranch

CO 80129

) and is scheduled 16 hours per week, Wednesday and Thursday, 8:30am to 5pm. Flexibility to occasionally support the Castle Rock DriveSafe Center (1345 New Beale Street, Suite 130C, Castle Rock, CO 80108) if needed is required. This position has room for growth and advancement. Why should you apply at DriveSafe? Help keep our communities safe! Trusted by over 100,000 students and parents Better Business Bureau A+ rating The only AAA-approved driving school in Colorado Check out this video to hear from our employees!

https:

//www.youtube.com/watch?v=vu7nwq2ibmA You can join our team helping teens and adults become safe drivers for life. In the words of one of our employees in an anonymous survey: " Helping our customers and witnessing when our interactions lead to encouraging and positive outcomes. Helping new drivers overcome anxiety and build confidence is very rewarding. When you can affect somebody's life in a positive, encouraging way that has lasting effects is an amazing feeling. " What to expect in the hiring process We acknowledge that applying for a new position can be a significant investment of time and energy. To respect your effort, we provide the following explanation of what to expect when applying: We accept initial applicants through quick-apply, requiring only basic contact information and a current resume. If you are selected to move forward based on these qualifications, you will be asked to meet with a member of our HR team via Microsoft Teams video call for an initial 30-minute interview. Candidates that are selected to move forward are asked to submit a full job application including authorization for background check. Second round interviews will then be conducted with applicants and a Hiring Manager and/or Senior Management at the DriveSafe location or virtually by request. As a pre-employment step, candidates are asked to provide a copy of their 7-Year Motor Vehicle Record to demonstrate safe driving history. Diversity, Equity, and Inclusion Statement At our driving school, we believe in promoting diversity, equity, and inclusion in all aspects of our operations. We are committed to creating a safe and welcoming environment for all students, regardless of their race, ethnicity, national origin, sex, sexual orientation, gender identity, age, or religion. We recognize that everyone comes from different backgrounds and experiences, and we strive to reflect this diversity in our team, our teaching methods, and the resources we provide to our students. By fostering an inclusive culture, we believe we can provide a more enriching and educational experience for all. This is why we actively recruit and retain a diverse group of instructors and ensure that our curriculum and materials are inclusive and culturally responsive.