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Rockline Strategies
Customer Enrollment Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Colorado data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$44,504 / year median in Colorado
-7% projected decline
Job Description
Customer Enrollment Representative Rockline Strategies Lakewood, CO Job Details Full-time $57,000 - $70,000 a year 1 hour ago Qualifications Computer operation Computer literacy High school diploma or GED Negotiation Quality data entry Customer data entry Full Job Description We are looking for a motivated and customer-focused Customer Enrollment Representative to join our team. In this role, you will be responsible for assisting customers with day to day queries ensuring excellent customer service at all times. This is a customer facing role and an excellent opportunity for individuals who enjoy working with people and delivering great service. Key Responsibilities for a Customer Enrollment Representative Explain products, services, and benefits clearly to customers Verify customer information and ensure accurate data entry Respond to customer inquiries via phone, email, or in person Maintain up-to-date knowledge of company offerings Follow up with potential customers to complete enrollment Meet daily and weekly enrollment targets Ensure compliance with company policies and procedures Requirements for a Customer Enrollment Representative High school diploma or equivalent Previous customer service or sales experience preferred but not required Strong communication and interpersonal skills Basic computer skills and data entry accuracy Ability to work in a fast-paced environment Attention to detail and problem-solving skills Skills & Competencies for a Customer Enrollment Representative Customer-focused mindset Persuasion and negotiation skills Time management and organization Teamwork and collaboration Adaptability and willingness to learn If you are ready to step into an exciting role with an organization that thrives on excellence, then this is your chance. We are reviewing applications actively!