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Job Description
View More Jobs Customer Service Representative- Part-Time Longmont, CO, United States (On-site) Be the First to Apply Apply Now About Us RB Global (
NYSE:
RBA) RB Global (
NYSE:
RBA) (
TSX:
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. About the Team About the team - Yard Operations We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives. Job Description The Part-Time Customer Service Representative will register bidders, answer inquiries, process payments and other sale related activities. Join us on our journey and move forward with us, build your success, and grow your career. Our Longmont, Colorado site is looking for a Part Time Customer Service Representative (CSR) who'd like to be part of the excitement of our auction business. This is regular hourly week with overtime surrounding our auctions including Weekends and Evenings. . This position will also be a relief for the reception during sales and backup when needed in between sales. Responsibilities Process Bidder Payments Provide Customers with Information regarding fee structures and methods of payment Provide step by step information on how to register On- Line as well as how to direct customers to our axillary platforms and services. Provide Additional Support for our Key Room Maintain Confidentiality of all Information Ensure that Superior Customer Service is delivered always to all customers File, Photocopy as required Comfortable with Word/Excel Provide Additional Administrative support as needed by different departments Answer the Phones / Customer Courtesy calls post sale Actively support the RB Unreserved Commitment to
