Are you friendly, organized, and passionate about helping people? The Kaufman Allstate Agency is looking for a Customer Service Representative to join our team! In this role, you'll be the first point of contact for clients, providing exceptional service and support while helping ensure their insurance needs are met with care and accuracy. What You'll Do Greet and assist clients with policy questions, billing, and claims Provide outstanding customer service by phone, email, and in person Process policy changes, payments, and documentation accurately and efficiently Support the sales team by maintaining client records and following up with customers Build strong relationships with clients, ensuring they feel valued and supported What We're Looking For Previous customer service experience (insurance experience is a plus but not required) Excellent communication and problem-solving skills Strong attention to detail and organizational abilities A team player with a positive attitude and willingness to learn Ability to multitask and thrive in a fast-paced environment

Why Join Our Team Uncapped Commission Pay:

Your earnings are limited only by your effort and success.

Steady Employment:

Join an essential business with a reliable work environment.

Holidays Off:

Enjoy work-life balance with holidays off.

Career Development & Growth:

Opportunities for personal and professional development.

Hands-On Training:

Get equipped with the skills and knowledge you need to excel.

Illness Pay:

Ensure your financial stability during unexpected health-related absences. 401k

Enrollment:

Eligible after one year of employment.

Insurance:

Stay safe and healthy with multiple care options.

Accident Advantage & Hospital Indemnity Voluntary EAP:

Take part in employee support at your own pace. About Us The Kaufman Allstate Agency is committed to providing trusted insurance solutions and exceptional service to our community. Backed by the strength of the Allstate brand, we combine professionalism with a personalized touch. Apply Today! If you're ready to bring your customer service skills to a supportive and growing team, we'd love to hear from you. and take the next step in your career with Allstate!

Pay:

$46,000.00 - $66,000.00 per year

Benefits:

Flexible schedule Paid time off

Work Location:

In person