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the cork shop

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description

Job Overview As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers. Your primary responsibility will be to assist customers with inquiries, purchases, and issue resolution while maintaining a positive and professional attitude. Responsibilities
  • Interact with customers in a courteous and friendly manner
  • Process transactions accurately and efficiently using a Point of Sale (POS) system
  • Demonstrate product features and conduct product demonstrations
  • Provide information about products, services, and promotions
  • Handle customer complaints and resolve issues promptly
  • Upsell additional products or services to meet customer needs
  • Maintain a clean and organized work environment Skills
  • Proficiency in retail math and basic math skills
  • Experience with cash handling and POS systems
  • Strong customer service skills with the ability to handle various customer personalities
  • Knowledge of sales techniques and upselling strategies
  • Ability to supervise or lead a team is a plus
  • Familiarity with retail sales processes
  • Capability to conduct product demos effectively
Job Types:
Full-time, Part-time Work Location:
In person