Lexus Service Advisor

Lexus Service Advisor Hoffman Auto Group - 3.6 East Hartford, CT Job Details $65,000 - $95,000 a year 4 days ago Qualifications Customer relationship building Customer service High school diploma or GED 1 year Communication skills Entry level Full Job Description Role Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. Competencies and Qualifications High School Diploma 1-2 years' experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.