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Automotive Warranty Administrator - North CT Area Dealership

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$61,205 / year median in Connecticut

+12% projected growth

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Job Description

Automotive Warranty Administrator - North CT Area Dealership Our North CT Area Dealership is currently looking for an Automotive Warranty Administrator to join our growing Service Department. Must have 2+ years of dealership service experience. We are offering a competitive base salary plus a comprehensive benefits package. The Automotive Warranty Administrator ensures the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards. Some type of Automotive Service experience is required. Warranty Administrator experience is
PREFERRED.
If Selected, We Offer:
We offer top pay for qualified applicants! ($75K) Benefits available include Medical, dental, 401k & paid vacations! Paid training and development! Strong, supportive team work environment! Job Duties Processing all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor. Keeping abreast of all factory recalls and announcements. Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly. Assisting with body shop warranty claims and following up on outstanding claims. Reconciling all warranty receivables and working with the accounting department to obtain payments. Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed. Maintaining all service and customer records as required by the warrantor.
APPLY TO THIS AD TO SUBMIT YOUR RESUME WE WILL CONTACT YOU FOR YOUR CONFIDENTIAL PHONE INTERVIEW
Equal Opportunity Employer. Applicants must be authorized to work in the US. Applicants must have a valid driver's license. Requirements Warranty administrators should be familiar with domestic and imports automotive warranty systems. Warranty administrators should have experience with automotive parts (identification, inspection, classification of component groups, etc.) Overall automotive vehicle knowledge. Good computer skills Excellent verbal and written communication skills.
Job Type:
Full-time Pay:
$75,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance