Pieper Veterinary is seeking a compassionate Client Care Coordinator for its Stratford, Connecticut location. In this client-facing role, you will help pet owners access general, specialty, and emergency veterinary care while supporting a smooth clinic experience. Responsibilities include welcoming clients, coordinating appointments, assisting with check-in and check-out, maintaining accurate records, sharing care instructions, and directing questions to the clinical team. You'll work closely with veterinary professionals in a collaborative, pet-focused environment supported by modern diagnostics and diverse cases. Bring strong communication, organization, and customer-service skills, a calm and empathetic approach, and a genuine commitment to pets and their families. Join a respected veterinary network with opportunities to learn and grow. Responsibilities Coordinate client communications, appointments, and follow-up care for veterinary patients. Assist clients with check-in, check-out, and navigating clinic services. Maintain accurate client and patient records and update information in the practice management system. Communicate care instructions and relay questions to the appropriate veterinary team member. Support a welcoming, organized, and compassionate client experience. Required Skills Client communication Customer service Appointment scheduling Veterinary practice management software Electronic record management Data entry and record accuracy Check-in and check-out procedures Telephone and email etiquette Payment processing Conflict resolution and client support