Service Advisor

Service Advisor - Crew Volkswagen | Plainville, CT Volkswagen experience preferred — attitude, urgency, and customer care required. The new ownership team at Crew VW is building something different, and we're looking for a Service Advisor who wants to be part of a fast-growing, customer-focused dealership with energy, accountability, and opportunity. What You'll Do Greet and assist service customers in a professional, friendly manner Write repair orders accurately and efficiently Communicate vehicle needs, timelines, and recommendations clearly Coordinate with technicians and parts department to keep the workflow moving Follow up with customers and help drive strong CSI scores Help create a positive, trustworthy service experience from start to finish What We're Looking For Automotive service advisor experience preferred Strong communication and organizational skills Ability to multitask in a fast-paced environment Positive attitude with team-first mentality Experience with dealership systems such as Xtime, CDK, or VINSolutions is a plus Volkswagen or European brand experience is a bonus What We Offer Competitive pay plan with strong earning potential Growing service business with immediate opportunity Supportive ownership and management team Modern, fast-paced work environment Paid vacation and benefits available Opportunity to grow with a rapidly evolving dealership If you take pride in customer service, communicate well, and want to be part of a dealership earning trust back in the community, we'd love to meet you. Apply today and join the Crew.

Pay:

$60,000.00 - $90,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person