CUSTOMER SERVICE REPRESENTATIVE

Job

Charter Communications

Stamford, CT (In Person)

Full-Time

Posted 1 week ago (Updated 7 hours ago) • Actively hiring

Expires 6/16/2026

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at Charter Communications

at Charter Communications in Stamford, Connecticut Posted in 6 days ago.

Assisting customers with billing, accounts, and service questions
Handling inbound and outbound phone calls professionally
Providing technical support for internet, cable, or mobile services
Entering and updating customer information accurately
Resolving complaints and escalating issues when needed
Maintaining confidentiality of customer records
Working with team members to meet company goals
Following company policies and training guidelines
High school diploma or GED required
Strong verbal and written communication skills
Basic computer knowledge and typing ability
Customer service experience preferred, but not required
Ability to multitask and solve problems professionally
Reliable internet connection for remote positions
Ability to work independently and manage time effectively
Positive attitude and professional behavior
Willingness to complete training program
Must be authorized to work in the United States recblid 3w1ad9762mruoltkktmo56yyszl14g H.

S. Diploma/Equivalent